A1 Care
A1 Care is a family-run business dedicated to delivering exceptional home care services across Dorset, Hampshire, and Wiltshire.
We take pride in integrating cutting-edge technologies into our operations, ensuring we always work with optimised resources. This approach has helped us earn recognition as one of the top 20 home care providers in South West England for the past three years.
Introduction/
Background
Our main goal is to enhance the quality of service we deliver, while increasing transparency and efficiency across our entire operational chain.
We strongly believe that integrating VCC into our operations will help us maintain our position as a leading home care provider in South West England. We’re also confident that AI is the way forward—not only in reducing administrative workload, but also in automatically identifying patterns and trends. Ultimately, we want a system that works for the care providers, not the other way around.
Objectives/
Goals
The carers and families involved in the implementation of this technology have been incredibly open, appreciative, and truly impressed by the benefits it brings.
Our carers feel safer and more supported, our office team can better document the exceptional care being provided, and our clients’ relatives have peace of mind knowing their loved ones are in safe hands with us.
Solution
While it’s still early for us to fully assess all the benefits of this innovation, and we’re in the process of gathering feedback from our carers and clients, we genuinely believe this revolutionary tool has the potential to significantly enhance the quality and transparency of our service. It could also support staff retention, attract newcomers to the care sector, and help us engage more private clients.
Results/
Outcomes
HOW DOES IT WORK?
GPS and QR-code verifies correct check-in and on-site presence of carer.
In case of deviation or emergency, the carer can perform a critical video recording or ask for online assistance from the back-office directly in the VCC Mobile.
Upon check-out, duration, all data; video, audio & voice-to-text logs are uploaded and stored in secured in the back-office system, with the possibilities for digital transcription of the visit (Care Note) & a secure & dedicated Family Portal.
A1 Care is a family-run business dedicated to delivering exceptional home care services across Dorset, Hampshire, and Wiltshire.
We take pride in integrating cutting-edge technologies into our operations, ensuring we always work with optimised resources. This approach has helped us earn recognition as one of the top 20 home care providers in South West England for the past three years.
Introduction/
Background
The carers and families involved in the implementation of this technology have been incredibly open, appreciative, and truly impressed by the benefits it brings.
Our carers feel safer and more supported, our office team can better document the exceptional care being provided, and our clients’ relatives have peace of mind knowing their loved ones are in safe hands with us.
Solution
Our main goal is to enhance the quality of service we deliver, while increasing transparency and efficiency across our entire operational chain.
We strongly believe that integrating VCC into our operations will help us maintain our position as a leading home care provider in South West England. We’re also confident that AI is the way forward—not only in reducing administrative workload, but also in automatically identifying patterns and trends. Ultimately, we want a system that works for the care providers, not the other way around.